The programme looks at the communication styles and techniques employed at the Briar Patch Dental Practice over a typical year - in the months of March, June and December. You may well see scenes that are familiar to you.

It includes authentic examples of how skilful and flexible communication in the workplace, as well as being integral to good patient care, can also go a long way towards reducing or even preventing complaints, legal claims and ultimately, loss of income.

It also illustrates how getting along with your colleagues and patients reduces stress and creates the good working environment that makes going to work an altogether more positive and rewarding experience.

The programme has been designed for the whole dental team and you may like to watch it together to stimulate discussion.

This programme comprises three modules, which can be bought separately, or as a package of three:

• Module 1: Essentials of Communication
• Module 2: Communicating With Your Patients
• Module 3: Communicating With Your Team


Course title: Communication in Dentistry : Stories From The Practice FULL VERSION
Price: £299.00 plus VAT